International Patient Experience
Our international patient coordination team assists patients with appointment scheduling, medical documentation, visa-related documentation, travel coordination and hospital logistics. Visa approval is subject to the decision of the relevant government authorities.
6
Continents Served
50+
Countries Represented
10,000+
International Patients
Specialized Regional Services Desks
Apollo Hospitals Chennai offers dedicated administrative, travel, and translation assistance for patients spanning all major geographic regions.
SAARC Region Desk
Serving: Bangladesh, Bhutan, Maldives, Nepal, Sri Lanka
Our South Asian Regional Desk coordinates travel, visa invitation letters, and clinical assessments for patients seeking advanced navigated scoliosis correction, spinal tuberculosis treatment (Pott's spine), and complex decompression surgeries.
Convenient Travel & Flights
Direct flights connect Dhaka (DAC), Colombo (CMB), Male (MLE), and Kathmandu (KTM) directly to Chennai International Airport (MAA) in under 1 to 3 hours.
Linguistic & Translation Support
In-hospital translators are available for Bengali and Tamil languages, ensuring clear communication of medical findings and surgical options.
Regional Impact
Middle East Desk
Serving: Oman, UAE, Saudi Arabia, Kuwait, Qatar, Bahrain
Our Middle East Liaison Desk provides specialized concierge assistance for Gulf nationals and expatriates seeking robotic and navigated spine fusions, artificial disc replacements, and revision surgeries.
Flight Connections
Excellent flight networks from Muscat (MCT), Dubai (DXB), Riyadh (RUH), and Kuwait (KWI) straight to Chennai (MAA) via Air India, Emirates, and Oman Air.
Corporate & Embassy Coordination
We assist with embassy letters, insurance pre-authorizations, and corporate billing arrangements for smooth payment processing.
Regional Impact
Western & Intercontinental Desk
Serving: USA, Canada, Netherlands, Australia, Suriname, etc.
Supporting patients from the Americas, Europe, and Oceania seeking highly advanced motion-preservation, multi-level disc replacement, and complex corrective spinal deformity correction under navigated safety parameters.
Remote Pre-Travel Assessment
We coordinate pre-travel clinical review of MRI/CT scans and help align appointment scheduling with your local time zone (EST, PST, AEST, CET) before any travel is booked.
Long-Haul Travel & Concierge
Dedicated assistance to coordinate airport pick-up services, partner hotel bookings, and wheelchair/medical escorts inside the terminal.
Regional Impact
Africa & Island Nations Desk
Serving: Mauritius, Kenya, Nigeria, Tanzania, Ethiopia, South Africa
Managing specialized clinical pathways for families across the African continent and Indian Ocean islands. We streamline complex spinal deformity corrections, pediatric scoliosis releases, and severe disc herniation therapies.
Official Visa & Letter Issuance
We issue official Visa Invitation Letters (VIL) within 24-48 hours of surgical confirmation, required by local embassies for Indian e-Medical Visa processing.
Long-Stay Lodging Coordination
Assistance with booking fully-furnished service apartments near the hospital for patients requiring extended post-operative rehabilitation before flying home.
Regional Impact
A Globally Trusted Destination for Spine Surgery
Dr. Sajan K. Hegde's reputation for pioneering advanced, motion-preserving scoliosis corrections and complex spinal reconstructions extends to every corner of the globe. Patients come from across all continents, even from Suriname, as well as the United States, Canada, the Netherlands, Australia, Mauritius, and across the African continentto seek Dr. Hegde's expert surgical care.
Your Treatment Journey
Step-by-step from initial inquiry to final recovery follow-up.
Online Opinion
Submit your MRI/X-ray reports online. Dr. Sajan Hegde's team reviews the reports and advises on the next steps before travel.
Treatment Plan
Receive a detailed treatment plan, estimated costs, and hospital stay durations from our international desk.
Medical Visa
Apollo issues an official Visa Invitation Letter (VIL). You apply for an Indian e-Medical Visa from your home country.
Arrival Support
Our concierge team meets you at Chennai Airport (MAA) and arranges transport to the hospital or your hotel.
Surgery & Care
Undergo surgery in our navigated theatres, followed by rehabilitation with our physical therapists.
Follow-up
Return home and continue follow-ups with our coordination team. Upload progress X-rays digitally when advised.
Need assistance requesting a Visa Invitation Letter?
Apply securely by filling out our online passport validation request. An Apollo International Office coordinator will issue the document.