Privacy Policy

Last Updated: June 16, 2026

1. Introduction

Dr. Sajan K. Hegde (Chief Spine Surgeon & Head of Spine Department, Apollo Hospitals, Chennai) is committed to protecting the privacy and confidentiality of patients. This Privacy Policy details how we handle personal identifiers, clinical files, MRI scans, and passport records submitted through this website's booking and inquiry forms.

We process all digital transmissions in accordance with India's Digital Personal Data Protection Act (DPDPA) of 2023, and global data confidentiality guidelines (such as HIPAA principles and GDPR where applicable).

2. Information We Collect

To facilitate clinical triage, international patient support, and visa invitations, we collect the following categories of information:

• Personal Identifiers: Full name (as printed in your passport), date of birth, and contact details (email address and phone / WhatsApp number).
• Clinical Details: Medical histories, summaries of symptoms, diagnostic scan reports (MRI, X-ray), and previous spine treatment files.
• Travel Documentation: Passport copies, flight tickets, and tentative arrival dates (solely for patients requiring an official Visa Invitation Letter to enter India for surgical treatment).
• Academic Credentials: Medical degree transcripts and letters of intent (submitted solely by orthopaedic residents applying for the Observational Training Program).

3. How We Use Your Data

Your sensitive data is strictly utilized for clinical evaluation and hospital scheduling:

• Symptom Triage: Reviewing clinical submissions to assess your eligibility for robotic spine surgery, deformity correction, or motion-preserving therapies.
• Appointment Scheduling: Booking slots for in-person consultations at Apollo Hospitals, Chennai, and coordinating follow-up through our clinical desk.
• Visa Processing: Generating and issuing formal Visa Invitation Letters through the Apollo Chennai International Patient Office.
• Training Review: Assessing candidate profiles for observational training positions.

4. Medical Confidentiality & Security

Patient data protection is our highest priority:

• Restricted Access: Your medical reports and personal details are visible solely to the designated clinical coordinator desk and Dr. Sajan K. Hegde's medical team. No files are shared with third-party advertisers.
• Data Encryption: All form transmissions are encrypted in transit using Secure Socket Layer (SSL) protocols.
• Secure Storage: Clinical information is retained securely within the medical record system of Apollo Hospitals.

5. Your Rights

Under DPDPA, you retain full rights regarding your data:

• Right to Withdraw Consent: You can withdraw your data consent at any time.
• Right to Correction: You can request correction or updates to any personal identifiers or travel details.
• Right to Erasure: You can request the erasure of your digital consultation request once clinical treatment is completed or cancelled.

To exercise any of these rights, please contact our privacy desk directly at inquiry@drsajankhegde.com.